Therapy is a commitment between a clinician and a client. When a client begins treatment, he or she is making a commitment to a therapeutic process and also to a specific and reserved time, which the therapist holds for the client. And so, when a cancellation occurs, that missed time delays the therapy, and also represents a missed opportunity for somebody else in need, and/or from our large waiting list. In addition, insurance companies do not reimburse for missed appointments. Therefore, if you must cancel, we ask for at least 24 hours notice, so that we can fill your slot with another client. If you are unable to provide at least 24 hours notice when you cancel, you will be charged a $70.00 cancellation fee, unless you are able to reschedule that same week in another available time slot. If your appointment is on a Monday, we ask that you advise your therapist by 5pm the Friday prior. A cancellation will only be accepted by a phone message, not by text or email. We understand that in the course of our lives, there are emergencies, childcare issues, and serious, contagious illness. However, due to the commitments outlined above, we are unable to make any exceptions to this cancellation policy.